Inclusive and Responsible Tourism Award for ZT Hotels
14/10/2019
On September 27, coinciding with World Tourism Day, the Valencian Government presented the 2018 Tourism Awards, in which ZT Hotels was recognized.
The Valencian Community Tourism Awards are prizes designed to recognize individuals, organizations, and institutions that have stood out throughout the year for their work promoting tourism in the Valencian Community. Within this framework, ZT Hotels was recognized in the category of inclusive and responsible tourism for its significant contribution to improving accessibility, allowing everyone to enjoy the tourist attractions at its Peñíscola properties: Hotel & Spa Peñíscola Plaza Suites and Aparthotel Acuasol .
![]()
ZT Hotels has put itself in the shoes of people with disabilities who want to enjoy a well-deserved vacation and leisure time in Peñíscola like everyone else. A task as common as hanging clothes in the closet while unpacking, ordering a menu, or turning on a tap can be difficult for many people. This Castellón-based hotel chain has thought of all this and more, completely renovating 20 adapted rooms and several common areas at the Hotel & Spa Peñíscola Plaza Suites , a family holiday resort located opposite Peñíscola's Playa Norte. Likewise, at the Aparthotel Acuasol , located in the Peñismar area, it has configured four fully adapted apartments. All of these accommodation units have ample space, switches and hangers at the appropriate height, bathrooms equipped with bars and retractable seats, automatic faucets with presence detection, two-way communication, and other accessibility improvements to ensure a comfortable stay.
![]()
"We have been working with this type of group for many years, as the facilities, due to their size and characteristics, made us especially suitable for them," said Javier Gallego, CEO of ZT Hotels , when asked by the institution about this award. And our experience has led us to go further. Visual alarms have been installed in these rooms for emergencies, receptions are accessible and have a special communication system, restaurant and cafe menus are in Braille, there are access ramps to avoid architectural barriers and facilitate movement around the hotel, both the outdoor pool and the spa have hydraulic lifts, there is an internal procedure for serving guests with reduced mobility, hearing and visual impairments, and there is a specific plan in case of evacuation.
The Valencian Community Tourism Awards jury also took into account that ZT Hotels has developed corporate social responsibility initiatives with local NGOs, quality certification efforts, and has a staff training and equality plan; initiatives that comply with the Valencian Tourism Code of Ethics.
The Valencian Community Tourism Awards are prizes designed to recognize individuals, organizations, and institutions that have stood out throughout the year for their work promoting tourism in the Valencian Community. Within this framework, ZT Hotels was recognized in the category of inclusive and responsible tourism for its significant contribution to improving accessibility, allowing everyone to enjoy the tourist attractions at its Peñíscola properties: Hotel & Spa Peñíscola Plaza Suites and Aparthotel Acuasol .
ZT Hotels has put itself in the shoes of people with disabilities who want to enjoy a well-deserved vacation and leisure time in Peñíscola like everyone else. A task as common as hanging clothes in the closet while unpacking, ordering a menu, or turning on a tap can be difficult for many people. This Castellón-based hotel chain has thought of all this and more, completely renovating 20 adapted rooms and several common areas at the Hotel & Spa Peñíscola Plaza Suites , a family holiday resort located opposite Peñíscola's Playa Norte. Likewise, at the Aparthotel Acuasol , located in the Peñismar area, it has configured four fully adapted apartments. All of these accommodation units have ample space, switches and hangers at the appropriate height, bathrooms equipped with bars and retractable seats, automatic faucets with presence detection, two-way communication, and other accessibility improvements to ensure a comfortable stay.
"We have been working with this type of group for many years, as the facilities, due to their size and characteristics, made us especially suitable for them," said Javier Gallego, CEO of ZT Hotels , when asked by the institution about this award. And our experience has led us to go further. Visual alarms have been installed in these rooms for emergencies, receptions are accessible and have a special communication system, restaurant and cafe menus are in Braille, there are access ramps to avoid architectural barriers and facilitate movement around the hotel, both the outdoor pool and the spa have hydraulic lifts, there is an internal procedure for serving guests with reduced mobility, hearing and visual impairments, and there is a specific plan in case of evacuation.
The Valencian Community Tourism Awards jury also took into account that ZT Hotels has developed corporate social responsibility initiatives with local NGOs, quality certification efforts, and has a staff training and equality plan; initiatives that comply with the Valencian Tourism Code of Ethics.
